Property Management
What we offer:
- Complete booking management: Handling all bookings using the popular holiday rental platforms i.e. Booking.Com, Airbnb along with our own comprehensive website www.melrose-properties.com.
- We provide a safe and efficient Key holding service.
- Reception of guests: On arrival to our office clients can collect the key and an information pack with detailed description to the location of their apartment.
along with any extra information relevant to their stay. - We provide a regular property check when the property is not occupied.
- Maintenance Service: Trouble- shooting and problem-solving during guests’ stay. e.g. should an electrician or plumber be required. (Or any other specific service that needs a professional supplier).
- Cleaning & laundry service.
- Wi-Fi and internet / TV. Packages organized and managed.
- Back Office Service / Administration:
- Accounts and utility payment management. We provide a ‘back office’ service handling any paperwork on your behalf and assisting in procuring the legal documentation required for holiday rentals.
- General Tourist information and help for guests with regards to the local town and surrounding area for transport, taxis, pharmacies, shop opening times, local markets etc.
For out of office hours our secure and safe ‘key box’ located outside our office gives a 24 hour drop off and collection point for late arrivals and departures
For you the property owner, we will do our best to ensure you have peace of mind knowing your home is in safe hands.
For your guests we will do our utmost to ensure they have a happy and memorable stay in Estepona.